Delivery Policy

Effective Date: January 3, 2025

At NovaRapic Furniture Store, we are committed to ensuring a smooth and reliable delivery experience for our customers. Below are the details of our delivery policy, including shipping options, timelines, and guidelines.

1. Delivery Services

• Standard Delivery: Available across the United States with a typical delivery timeframe of 5-10 business days, depending on your location.
• Express Delivery: For faster shipping, express delivery options are available at an additional cost. Contact us for specific details and pricing.
• In-Store Pickup: Customers in the Lincoln, Maine area can pick up their orders directly from our store at 1 Wilson St, Lincoln, ME, at no extra cost.

2. Delivery Fees

Shipping fees vary based on the size, weight, and destination of your order. The exact cost will be calculated and displayed during checkout.

3. Order Tracking

Once your order has shipped, a tracking number will be provided via email so you can monitor the delivery progress in real time.

4. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us immediately at info@novarapic.com or (207) 403-1380. Include photos of the damage for a swift resolution.

5. Delivery Limitations

We currently ship to all locations within the United States. International shipping is not available at this time.

For any delivery-related inquiries, feel free to reach out to our customer service team.